Privacy Policy

Last updated: 7 May 2025

Galen Clinic ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and safeguard the information you provide when visiting our website.

1. What Information We Collect

We currently collect and process the following personal data:

• Email address (when voluntarily submitted through a subscription form or contact form)

We do not collect sensitive personal data (e.g. health records, payment information) through this website.

2. How We Use Your Information

We use your personal data only for the following purposes:

• To send you news, updates, and information about our clinic, if you have subscribed
• To respond to enquiries submitted through the website

Your email address will not be shared with third parties for marketing purposes.

3. Legal Basis for Processing

Under the UK GDPR, the lawful basis for collecting and using your email address is consent. You may withdraw this consent at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

4. Cookies

This website may use essential cookies to function. If non-essential cookies (e.g. analytics or tracking) are used in the future, we will ask for your consent using a cookie banner.

For more details, please refer to our Cookie Policy.

5. Your Rights Under UK GDPR

As a UK resident, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Object to or restrict processing
• Withdraw your consent at any time

To exercise your rights, please contact us using the details below.

6. How We Store and Protect Your Data

Your email address is stored securely using encrypted systems and is only accessible to authorised personnel. We take appropriate security measures to protect your information, but cannot guarantee absolute security.

7. Contact Us

If you have any questions about this policy or wish to make a data request, contact us at:

Email: info@galenclinic.com
Address: Galen Clinic, Battersea, London, United Kingdom